Wd my book live not connecting to windows 10 technical. I can see it in usb settngs and added it as an approved device. Also shown as wd my passport in disk drives in the device manager. I had the flashing light problem on a wd my book essentials i. How i rescued my data from a 3tb wd my book external hard drive. Western digital my book problem question and answer dti. Currently i have two wd external drives, my book 2. Connection issues with infinity wd my book live personal cloud storage hi, i have an issue with my pc recognising my nat storage is connected to my hh3, when i try to install the accompanying software. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. I can now see it as a drive over my wireless network. Problems connecting itunes to wd my book apple community. Here are some excerpts of their problems andor solutions. Available in various editions from essential, to premium to world edition.
I have had considerable difficulty configuring this product. Like the earlier question i have a 1tb western digital my book hard drive and when i plug it in to the usb port the computer detects and the instillation wizard pops up saying that it has been successfully installed but i cannot find my hard drive. With power cable connected, press and hold this thin button and hey presto all fixed. List of all wd firmware and software available for download. However, as i do not have access to a windows computer, i solved the problem by connecting to the samba share using konqueror i. Although i can access the wd my book live dashboard, i cannot access the shared folder in my book live and map it to my pc. My book live network connection problems wd community. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Tips for getting started with the wd my book backup drive posted on 201405 by michael milette november 16, 2016 there isnt a lot of documentation that comes in the box with the wd my book drive. This article demonstrates you how to solve wd hard drive like wd elements or wd my book being not recognized windows 10 in detail. I can log into my book live, but when i go to file explorer my book live doesnt appear. If you enable ssh and use putty to past the commands below you should be able to enable the connection and solve your problem. Western digitals users are sick to death of my cloud service failures. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data.
Wd claimed that most my cloud and my book live device owners. Western digital my book connection to windows 10 microsoft. Windows 10 refuses connection my book live wd community. I just want to know if you resolved the problem buying another usb. Western digital my book 8tb and my passport 4tb external hdds. Wd my book not visible under catalina apple community. It shows some time green led, some time yellow led. Securely access your photos, music and files from anywhere. On windows and other operating systems youll need to set static ips on both the computer and the wd my cloud some computers may also need a special cross over cable. The drive shows in network as a media and storage device but not under the my computer section. The diagram shows a problem with the throughput test on the western digital my book homeperformance drops to roughly 40 mbs for reads and writes many times. Is it easy to take the drive out of the my book live case. I bought a western digital my book essential edition 1tb external hard drive in july. Wd my passport not recognized in win 10 windows 10 forums.
Should you encounter any problem, please give us an opportunity to address it. My other notebooks with windows 8 and windows 7 os have no problem accessing the shared folders. My book desktop storage is ready to use out of the box for pc so you can start transferring files, saving your memories and backing up. Connecting to wd my book live discus and support connecting to wd my book live in windows 10 drivers and hardware to solve the problem. Dec 03, 2017 wd my cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless windows 10 users complaining of not being able to access their wd my cloud accounts ever since their upgrade to windows 10. R9000 readyshare does not recognize wd mybook netgear. I use one of my pcs for managing music, and the other for listeningviewingsyncing w. Western digital my book connection to windows 10 i was okay with windows 7. My book drive, with the wd backup, wd drive utilities, and wd security software. Wd 8tb my book desktop wdbbgb0080hbknesn connection. Jan 11, 2012 problem with my external wd 1tb my passport hard disk.
My book essential edition is a small, elegant, and easytouse usb external hard drive. Than week ago, i turned off the router, because of my vacation. Wd mybook unboxing and installation tutorial youtube. Wd my book home transfer diagrams external storage. Linksys e3200 problem with connection of wd mybook. How i rescued my data from a 3tb wd my book external hard. Also i will show how to connect it to you system and how to start your pc back up process. A line of external hard drives by western digital, styled after hardbound books. Issue remote connection switches from port fowarding to relay connection. I have setup it, connected hd wd my book 1tb through usb and it work good, without any problem.
My book wont power up western digital my book ifixit. Western digital my book problem question and answer dti data. Errors and connection problems my book live wd community. This guide gives examples using the wd my cloud nas.
I recently bought a wd my book essentials 2tb with the intention of using it as a nas. This article explains how to perform a backup to a my cloud, wd sentinel or my book. Recently my 3tb wd my book gave up and would not power on, this is. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Problem with my external wd 1tb my passport hard disk. I can also access the web interface, but most actions in that interface produce errors. Following the troubleshooting guide, it seemed that wireless connections were suspect, so i switched to a network cable for the computer with the cd. Why isnt my wd my book external hard drive being recognized.
The compact design of the my book drive exudes a confidence reflective of its reliability. Wd my cloud gives me nothing but trouble after 3 days of messin with it. Western digital users are fed up with my cloud failures zdnet. Problems booting a pc with an external usb drive connected. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection.
Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. In red hat it show the hard drive but not readable. I know the problem was not with my computer or cables because i had. Mybooklaufwerk ohne usbconnectiongau mal prophylaktisch. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. What is and how to access a wd product dashboard this article explains the purpose of a dashboard. I can access the web admin and rebooting the device did nothing. I have a couple of wd clouds that have no problems connecting to these or any other box.
View and download western digital my book wdbacg0020hch user manual online. Appreciate receiving fix possible solution to this problem. Millions of people around the world trust their data to my book desktop storage. Also, with the wd stream running, i should be able to access my library and stream it to other devices on my network, such as an ipad or iphone. I have just had to reformat my laptop and now cannot connect to my drive to access file history to restore backup the drive is connected to router with network cable i can access drive control panel using ip address i can access files using my book live app. How to solve my wd hard drive not recognized in windows 10. Aug 18, 2014 on windows and other operating systems youll need to set static ips on both the computer and the wd my cloud some computers may also need a special cross over cable. But with the new windows 10 i get a black window in the lowerright that says the drive does not work. Talked to wd on the phone to verify they would replace the drive but not remove the data or send the old drive back. Western digital my book troubleshooting, repair, and service manuals. May 07, 2017 this video will show you the contents of the wd mybook high capacity home network back up drive.
Tips for getting started with the wd my book backup drive. Troubleshooting remote connectivity issues my cloud. I just got the r9000 and am trying to attache a 4 gb western digital mybook which is also new. Wd must be connected to power and usb at same time to get it powered. Fix wd external hard drive not workingrecognizedshowing up. With up to 8tb of storage capacity, you can trust your my book drive to be the home of your digital life. My book duo desktop raid storage user manual western digital.
Feb 27, 2016 there is a wd ses driver that should get installed when this device is hooked up from windows 10, would be listed below universal serial bus controllers in device manager and only visible when hooked up unless you select under view in the menu and check show hidden devices. Fix wd external hard drive not recognizedworking with light. The problem seem to be, that the driverapp from your wd my book are not. I am very upset with wd my passport eksternal hard drive because i have bought 3 wd my passport 1 tb and 2 wd my book. Apr 07, 2014 western digital users are fed up with my cloud failures.
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